Terms and conditions

Access to and use of this website are subject to the following conditions:

- By using this website, the user will be able to use these terms and conditions, which may be updated from time to time. We encourage you to visit this page regularly to be aware of any changes that may arise.

- We reserve the right to withdraw or change products and services without prior notice.

- We are not responsible if, for any reason, this website is unavailable in a certain period of time.

- Personal data relating to persons under 18 years of age will not be considered, nor will any order be acknowledged by them.

- Platea Home is not liable for damages or losses of any person, which may arise from the use of any information contained in this site.

- Our company data:

Platea - Mobiliário e Decoração, Lda.

Rua Recta de Gomil, nº 5
4595-144 Frazão - Paços de Ferreira


- Orders can be canceled before sending , provided they are not custom-made products. For this purpose you can contact us by email or telephone to cancel the order. The return of the amount paid is made by the same form of payment, in a maximum of 7 days.

- Product can be returned within 30 days of purchase provided it has not been used and has not been custom-made. After the confirmed return, we return the amount paid within 7 days.

In order to comply with the provisions of Law no. 144/2015, of September 8, we inform you that in case of dispute, Consumers may use the following alternative dispute resolution entities:

1. Center for Consumer Conflict Arbitration of Lisbon

http: //www.centroarbitragemlis ... or Rua dos Douradores 106, 1100, Lisboa

2. Center for Arbitration for Consumer Conflicts in Vale do Ave / Arbitral Tribunal

http://www.triave.pt/ or Rua Capitão Alfredo Guimarães, 1, 4800-019 Guimarães

3. CIAB - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)

http://www.ciab.pt/pt/ or Rua D. Afonso Henriques, 1, 4700-030 Braga / Av. Rocha Paris, 103, 4900-394 Viana do Castelo

4. CNIACC - National Center for Consumer Conflict Information and Arbitration

http: //www.arbitrajedeconsumo ...

5. Center of Arbitration of Conflicts of Consumption of the District of Coimbra

http: //www.centrodearbitragemd ... or Av. Fernão de Magalhães, nº 240, 1º Andar, 3000-172 Coimbra

6. Algarve Information, Mediation and Arbitration Center for Consumer Conflicts

http://www.consumoalgarve.pt or Nest of Companies, Edif. ANJE, Estrada da Penha, 3rd floor, room 26, 8000 Faro

7. Porto Consumption and Arbitration Information Center

http://www.cicap.pt or Rua Damião de Góis, 31, Loja 6, 4050-225, Porto < / p>