Access to and use of this website is subject to the following conditions:
- When using this website, the user will be subject to the conditions of use, which may be updated occasionally. We advise you to visit this page regularly to be aware of any changes that may arise.
- We reserve the right to withdraw or change products and services without prior notice.
- We are not responsible if, for any reason, this website is unavailable for a certain period of time.
- Prices are valid except for spelling or system errors, and subject to change without prior notice.
- Personal data relating to minors under 18 will not be considered, nor will any order placed by them be recognized.
- Platea Home is not responsible for damages or losses to any person, which may arise from the use of any information contained on this website.
- Our company data:
Platea - Mobiliário e Decoração, Lda.
Rua Recta de Gomil, nº 5
4595-144 Frazão – Paços de Ferreira
- Orders can be canceled before shipping, as long as they are not custom-made products. For this purpose you can contact us by email or telephone to cancel the order. The refund of the amount paid is made using the same payment method, within a maximum of 7 days.
- The product can be returned within 30 days of purchase, as long as it has not been used, or opened from the original packaging and has not been custom-made. After the return is confirmed, we will refund the amount paid within 7 days.
- If there are payment costs via credit card/Paypal, they will be deducted when the amount paid is returned.
To comply with the provisions of Law No. 144/2015, of September 8, we inform you that, in the event of a dispute, Consumers may resort to the following entities for alternative resolution of consumer disputes:
1. Lisbon Consumer Dispute Arbitration Center
http://www.centroarbitragemlis... or Rua dos Douradores 106, 1100, Lisbon
2. Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court
http://www.triave.pt/ or Rua Capitão Alfredo Guimarães, 1, 4800-019 Guimarães
3. CIAB - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
http://www.ciab.pt/pt/ or Rua D. Afonso Henriques, 1, 4700-030 Braga / Av. Rocha Paris, 103, 4900-394 Viana do Castelo
4. CNIACC – National Center for Information and Arbitration of Consumer Conflicts
http://www.arbitragemdeconsumo...
5. Consumer Dispute Arbitration Center of the District of Coimbra
http://www.centrodearbitragemd... or Av. Fernão de Magalhães, nº 240, 1st Floor, 3000-172 Coimbra
6. Algarve Consumer Conflict Information, Mediation and Arbitration Center
http://www.consumoalgarve.pt or Ninho de Empresas, Edif. ANJE, Estrada da Penha, 3rd floor, room 26, 8000 Faro
7. Porto Consumer Information and Arbitration Center
http://www.cicap.pt or Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
